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Scammed by THREE

If you are reading this you should seriously think about moving away from THREE. THREE issued an unauthorised PAC for my phone which resulted in fraud to the tune of £18,500. 3 months later they did exactly the same to my replacement phone. As you kn...

Best solution Esim

I bought a SIM card and I couldn't activate it.

Turki by • Fledgling
  • 812 Views
  • 3 replies
  • 0 likes

Best solution Three mobile

On 16/10/2025, two fraudulent mobile phone contracts were taken out in my name with Three UK without my knowledge or permission. The contracts were created at the Three Store, Manchester Arndale, even though I do not live in Manchester and I was phys...

Pjp by • Fledgling
  • 1223 Views
  • 4 replies
  • 0 likes

Best solution Three ruined my credit history and lied to me twice

So at the start of the year I was told that I could pay money towards my device payments to reduce the monthly payment cost, I was then later told about 5 months later that actually paying more money does nothing (and it did nothing) so I then ask fo...

JakubR8 by • Regular
  • 1566 Views
  • 7 replies
  • 0 likes

Best solution The three app could be better

How do you delete an account from the Three app once you don't use the account any more?I have a SIM only contract, but when I go abroad I temporarily remove my contract SIM and insert a Three PAYG SIM.  I then add the new PAYG account to my Three ap...

Martin62 by • Fledgling
  • 1004 Views
  • 5 replies
  • 0 likes

I can only send texts — I can’t make any calls

Hi everyone, I recently transferred my number from Giffgaff to Three using a PAC code. I’m currently in Poland. I received confirmation messages about the transfer and also increased my spend cap, but I still can only send texts — I can’t make any ca...

Refund for unused SIM

Hello, I arrived in this country on the 14th and bought a SIM card. I put 15£ but my SIM wouldn't work. I used the hotels wifi to call the technical team and we tried many troubleshooting guides to no avail. The SIM wouldn't work in my phone. I could...

My number, scam alert

I’m a teacher in a secondary school  and we have an international trip scheduled for this Friday. To keep parents informed without sharing my personal mobile number, I purchased a new SIM card with roaming credit and created a WhatsApp group for comm...

Teacher by • Fledgling
  • 406 Views
  • 2 replies
  • 0 likes