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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3572 Views
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Scam Calls

Please can Three confirm 1. Would your upgrades team ever call to offer a discount/offer2. What number would they call from?I get mobile numbers and 0121 numbers calling me a lot 

Issues Activating Paramount+

I have received my sms with the link to activate my paramount+, however when I click on it it just goes to a web page with the 3 logo and says activation error. Any ideas?

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Gbarnes by Fledgling
  • 180 Views
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PAYG Account Suspended While Roaming

Hi,I was recently roaming in Ireland then the USA and in the USA my account got suspended. I wasn't using minutes or texts, and did no streaming. How do I get my account unsuspended? I'm currently using a temporary sim, but I need my original account...

Matt3 by Fledgling
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Unable to close account

I opened a home broadband account on the 10th Feb 24.That same day a Three agent called me to discuss an existing account which we were planning to close. He talked us into upgrading instead of a new contract. He said he would cancel the new contract...

@Three let down

Still confused about what plan I'm on. I was happy with the last one but they want to keep you locked into contract,  I guess. 

Daio6376 by Fledgling
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  • 2 replies
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Registration

Hello.Trying to register my son's phone number as we are both at end of contract & three want to bump us to up a few ££ and without ability to log in correctly I can't see what they are offering instead (I'm the bill payer & my number/account seem to...

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