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on 12-05-2023 01:36 PM
I put in a request to get my number transferred over to three on Thursday before 5pm in store.
It is now the following Tuesday why is it taking so long to get my number ported over?
It has already been 2 working days.
on 12-05-2023 06:41 PM
When did you activate your sim as this affects when the porting will be completed.
This is what 3 say:
If you give us your PAC by 17:00 on a working day, we’ll aim to transfer your number the next working day.
The transfer may take 2 working days if we get your PAC after 17:00, over the weekend or on a Bank Holiday.
Your PAC is active for 30 days, so you can pick a switching date that suits you. Remember Bank Holiday dates can’t be chosen, and some other dates may also be unavailable.
Please note: Your Three SIM must be activated by 17:00 on the last working day before your transfer happens.
For example, if your transfer is scheduled to take place on a Monday, your SIM would need to be activated by 17:00 on the previous Friday.