proof of usage three not responding to emails

[shams28]

ive been waiting three weeks for a proof of usage can anyone help me

[JonathanB]

Hi @shams28,

I'm sorry to hear you're still waiting for this. I've sent you a PM asking for some more info so I can look into the situation further.

Thanks,
Jonathan

[Anonymous]

I’m afraid your only course of action is to call customer service again as this is a customer forum with no access to your account.