Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Dear Customer Service, I need to obtain the “Date of Last Usage” for my device. Could you please provide me with the most recent date when the device was used? For reference: • Mobile number: +44 **********• IMEI number: 3*** Thank you for your assis...
I was mugged and my device was stolen, and my phone insurers require a proof of usage from Three in order to process my claim for a new phone. I have requested a proof of usage from Three more times than I can count now and I am going in complete cir...
On 9th July I was offered an upgrade after being a customer of Three for 6 years. I passed the credit check and was told everything had been successful. Then I was told that my order got 'stuck' due to a Three technical issue, so I had to wait 72 hou...
Phone lost - reported to three, listed as lost on Apple. New eSIM from three immediately. then 5 weeks so far of trying to claim for it as three refusing to blacklist. Phone was purchased from Apple and I reckon that’s why they’re refusing. provided ...
I've been waiting for proof of purchase for over 2 weeks. Each time I am falsely promised that my problem will be resolved within 72 hours. But, every time, after 72 hours, absolutely nothing changes.
Hi I would like to know why i don’t have airtime on my phone bt three store they told me it’s unlimited bt I can’t phone I only have data,and I need help because I can’t connect my laptop to my phone for the internet what can I do please help
Its been 8 days now since i Started the claim, i don't know how much it will gonna take more, whats the purpose of insurance here, already sent compliant two times, not getting any update, i can't wait for one another week. 8 days and no updates so f...
So, while away from England, I tripped and fell, damaging my phone camera. How do I get a hold of my Proof of usage, to be able to finish my Insurance Claim?
I requested proof of usage on the 12th of March 2024. I'm still waiting for it. Can someone help. I messaged John directly but no response.
I requested a proof of usage 20 days back every time I contacted three customer support through online the agent asking me to wait for 5 days we raised your query so is it continuous loop to wait for 5 days every time you contacted a customer service...
