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Insurance requested to provide proof of usage, but in order to do that ,three asked to sent Invoice with IMEI number, most companies do not provide such documents, including Google, how I could obtain proof overvise? ,I do have phone, box,(could . br...
My phone has been lost couple of days ago. As I did tried to find around but, unfortunately I didn’t find. It was late night and then early morning I called to insurance company and claim that phone which lost. And called to Three company and locked ...
My phone was stolen last 31st of August 2024. I have been with Three customer service, both in live chat 10 times and numerous phone calls for the past 4 weeks just to attain this document. They keep on telling me that there is no record of usage in ...
HiMy phone was replaced last year by insurance company and now few days back I lost my phone. I have been asked to mail my proof of purchase that I received from my insurance company to proofs@contact.three.co.uk. I have already done that multiple ti...
terrible service from 3 recently I lost my phone and my insurance company asking for proof of uses and proof of blacklist and it’s been one week and maybe I chat with them 3 to 4 times and still I haven’t got when I chat with them they always saying ...
How do I actually get through to somebody on your phone line to cancel my insurance?
I recently upgraded my plan last June 2024 (phone and sim). My phone got stolen last 31st of August 2024 and I have requested for proof of usage since first week of September 2024. I have accessed the live chat and spoken with countless customer repr...
Dear Customer Service, I need to obtain the “Date of Last Usage” for my device. Could you please provide me with the most recent date when the device was used? For reference: • Mobile number: +44 **********• IMEI number: 3*** Thank you for your assis...
I was mugged and my device was stolen, and my phone insurers require a proof of usage from Three in order to process my claim for a new phone. I have requested a proof of usage from Three more times than I can count now and I am going in complete cir...
On 9th July I was offered an upgrade after being a customer of Three for 6 years. I passed the credit check and was told everything had been successful. Then I was told that my order got 'stuck' due to a Three technical issue, so I had to wait 72 hou...
