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Conversations

Three Customer Information Being Sold

Wondering if any other three customers have seen similar issues.I upgraded my contract on the 17th of June, took delivery of my new phone on the 19th. On the 22nd of June I had a call from a person claiming to be from three billing.he was calling to ...

Apollo92 by Fledgling
  • 212 Views
  • 0 replies
  • 0 likes

Three refusing to blacklist lost phone

Phone lost - reported to three, listed as lost on Apple. New eSIM from three immediately. then 5 weeks so far of trying to claim for it as three refusing to blacklist. Phone was purchased from Apple and I reckon that’s why they’re refusing. provided ...

Proof of purchase

I've been waiting for proof of purchase for over 2 weeks. Each time I am falsely promised that my problem will be resolved within 72 hours. But, every time, after 72 hours, absolutely nothing changes.

Kuziv by Fledgling
  • 268 Views
  • 1 replies
  • 0 likes

I need to connect my laptop

Hi I would like to know why i don’t have airtime on my phone bt three store they told me it’s unlimited bt I can’t phone I only have data,and I need help because I can’t connect my laptop to my phone for the internet what can I do please help 

Vusi by Fledgling
  • 384 Views
  • 3 replies
  • 0 likes

About insurance

Its been 8 days now since i Started the claim, i don't know how much it will gonna take more, whats the purpose of insurance here, already sent compliant two times, not getting any update, i can't wait for one another week. 8 days and no updates so f...

Karan by Fledgling
  • 251 Views
  • 1 replies
  • 0 likes

Best solution Need to access Proof of Usage

So, while away from England, I tripped and fell, damaging my phone camera. How do I get a hold of my Proof of usage, to be able to finish my Insurance Claim?

Proof of usage

I requested proof of usage on the 12th of March 2024. I'm still waiting for it. Can someone help. I messaged John directly but no response. 

3264Iqra by Fledgling
  • 359 Views
  • 2 replies
  • 0 likes

Proof of usage

I requested a proof of usage 20 days back every time I contacted three customer support through online the agent asking me to wait for 5 days we raised your query so is it continuous loop to wait for 5 days every time you contacted a customer service...

Requested proof of usage

I requested proof of usage for my insurance claim for my lost device I requested it on 9th of January at first the agents told I will get it within 72 hours after 72 hours I contacted them the agent told me recently they changed the waiting time from...