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Proof of Usage

Insurance requested to provide proof of usage, but in order to do that ,three asked to sent Invoice with IMEI number, most companies do not provide such documents, including Google, how I could obtain proof overvise? ,I do have phone, box,(could . br...

Luk by • Fledgling
  • 286 Views
  • 1 replies
  • 0 likes

Phone has been lost

My phone has been lost couple of days ago. As I did tried to find around but, unfortunately I didn’t find. It was late night and then early morning I called to insurance company and claim that phone which lost. And called to Three company and locked ...

Need Help to acquire Proof of Usage!!

My phone was stolen last 31st of August 2024. I have been with Three customer service, both in live chat 10 times and numerous phone calls for the past 4 weeks just to attain this document. They keep on telling me that there is no record of usage in ...

Rafael by • Fledgling
  • 531 Views
  • 5 replies
  • 0 likes

No tracking ID after sending proof of purchase

HiMy phone was replaced last year by insurance company and now few days back I lost my phone. I have been asked to mail my proof of purchase that I received from my insurance company to proofs@contact.three.co.uk. I have already done that multiple ti...

gh0st007 by • Fledgling
  • 299 Views
  • 1 replies
  • 0 likes

Proof of use and proof blacklist

terrible service from 3 recently I lost my phone and my insurance company asking for proof of uses and proof of blacklist and it’s been one week and maybe I chat with them 3 to 4 times and still I haven’t got when I chat with them they always saying ...

jaydeep by • Fledgling
  • 255 Views
  • 1 replies
  • 0 likes

Request for Date of Last Usage

Dear Customer Service, I need to obtain the “Date of Last Usage” for my device. Could you please provide me with the most recent date when the device was used? For reference: • Mobile number: +44 **********• IMEI number: 3*** Thank you for your assis...

NB41 by • Fledgling
  • 319 Views
  • 1 replies
  • 0 likes

Proof of Usage

I was mugged and my device was stolen, and my phone insurers require a proof of usage from Three in order to process my claim for a new phone. I have requested a proof of usage from Three more times than I can count now and I am going in complete cir...

CBush221 by • Fledgling
  • 356 Views
  • 1 replies
  • 0 likes