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3 hours ago
Our 5g mast was removed after a Lothian Region bus crashed into it on the Calder Road in Edinburgh. We had an excellent connection until then. Now we have a spotty connection at the best of times. Very slow connection and it keeps buffering and dropping out. Constantly losing sound and picture. We have sky stream and are having major issues trying to watch anything. This has only been happening since the mast was removed. If anyone from three reads this could you please let us know if the mast will be getting replaced. I have tried contacting you by email but got no response. Also tried phoning but the phone keeps dropping out. Need help as we are paying for a very inferior service. A very frustrated Three customer.
2 hours ago
Have you tried activating WiFi calling?
3 hours ago
You can't e mail 3; use CHAT PAGE, or call 333.