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5g outdoor hub keep disconnecting. any optimization settings for this please.

jdntercena23
Fledgling

hub keep disconnecting in random times. getting fed up especially mid game. anyone with optimization settings on sorting this out. read about band locking/ cell selection for 4g and 5g but not available in hub settings. model is Y5‑210MU Outdoor 5G Hub. not had this disconnections on the first 3 weeks of using this hub

 

  • 5G
2 REPLIES 2
JonathanB
Community Moderator
Community Moderator

Hi @jdntercena23,

Sorry to hear about these disconnections, has the issue persisted or have you found any solution? Please let us know either way.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


MymsMan
Rising star

Does your hub automatically reconnect to the network?

I am not sure how frequently it occurs but I seem to keep being assigned a new WAN IP address but others have reported not being able to reconnect to the network without rebooting the hub. @gavinmcnair has written a liitle script to monitor the connection and automaticallly reboot the hub 

https://community.three.co.uk/t5/Broadband/5G-Outdoor-hub-Y5-210MU-connection-Issue/m-p/41156/thread...