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B68 Area Broadband has barely been above 7mbs Download!!! What's going on 3??

TheXentertainer
Fledgling

Anyone else in Rowley/Oldbury area and having issues with their 3 Broadband hub? I've been trying to watch catch up TV and for the alleged 150mbs, it's barely at 10mbs even with full signal, etc.

 

What on earth is going on? And trying to contact 3 is like extracting teeth without anaesthetic! The tips don't help as I have tried everything. Could the issue be the hub itself? 

2 REPLIES 2
JonathanB
Community Moderator
Community Moderator

Hi @TheXentertainer,

Sorry to hear you've been experiencing issues with your speeds. Is this a recent change for you, have you been dealing with this for some time now, or is this a location you've recently moved to?

If you have a look at our Coverage Checker, the Network Status tab on that page  should let you know if we're working on any local issues.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


davewuk
Regular

Same here in PE10 since Friday morning. Meanwhile, my upload speed is 50mb/s +