I retired my Three Broadband Router 13th sept 2024 at end of contract
Three sent a mailing bag and prepaid label
package sent 13th Sept and tracking shows it always received and signed for 16th sept by Ingram micro in Norwich
fast forward to dec24 ema ooo land calls from Three saying its not been returned and will be charged £105
opened multiple complaints provided proof including tracking it was sent and they signed for it
Three adamant they don’t have it and insist I pay. My instancing is as the paid for postage and it was tracked and showed delivery it’s up to them to resolve
now have letters. Saying being sent to debt collector would like to get help from community support if possible please
