Hey @Makhani, thanks for joining us here on Three Community.
Can you tell us a little more about what's happening and what device you're using?
Is your router showing that there's an internet connection, but you're still unable to get online?
Have you had a look at our network status checker, to see if there's any reported problems or upgrades happening in your area?
Finally, what happened when you tried to get in touch? Was that over the phone or via webchat?
We're keen to address this for you, so let us know more and we'll do all we can to help.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
