Hi there, after 2 months of great speeds, (over 300 Mbps) I now have download speeds of about 20 Mbps not even good enough fof 4k streaming or playing games on the cloud). If I use a VPN, get better speeds which suggests to me possible throttling by three, This all started about a week ago after I crashed my Xbox one HD and redownloading about 1Tb of games so I thought that although I haven't any limits maybe because of high downloading I had been throttled. Unfortunately customer support is not great, have factory reset, changed APN, rebooted etc and just get told ( after being left on hold a fair number of times) that a ticket has been raised but could take a week!!! Finally got them to say they will call me back on Monday. Lots of people seem to be having the same problem with speeds and there seems to be no solution in site. I am South Liverpool btw.
