Cannot connect to Work VPN

[Graygeez]

I switched to Three 5G home Broadband a year ago (very fast), I still have another year on my 24-month contract. I have been unable to connect to work via the VPN. I contacted Three Tech Help who did several tests (last July), and they concluded that since my broadband was working the problem was with my work VPN. I can connect my laptop from PRET via VPN, but not home. I have tried all the (Ipv 4 vs 6) suggested remedies on the site. I hope the next year goes quicker. Luckily my employer has been patient with me and has set up a PC that I can remote into (much slower). Three - I will be leaving when my contract expires and announcing to World my reasons.

[DanH]

Hi have you had any luck? My employer has 3,000 working from home using a Cisco anytime connect client. There are currently 10 employees with Three who raised internal fault tickets. We are being told the issue is with our ISP (because nobody else is raising faults). These issues started on 22nd April 2024 and I will need to cancel Three and go elsewhere if this is not fixed.

[Spud]

Did you try reducing MTU? I had a few problems with Torguard and 1310 worked OK.