How can I find out my home broadband wan IP address when away from home? I've called customer services but they cannot help. I find it hard to believe that the service centres cannot see an assigned IP address to a modem and that they cannot reboot t...
I’ve had 5G home broadband in KT10 since Aug 2021 & I was completely satisfied with performance. 2 Months ago it became virtually unusable for broadband & the 3 network checker indicated that “infrastructure work” was being carried out on local masts...
Just got a new 4G router and the broadband seems to be working but mac laptops, android phone and iphones won’t connect.The pop up says that a WPA2 password is needed but the WPA password on the back of the router isn’t working.
Hi ,I have a ZTE MC801A router which i recieved from three when i signed up to the 5g hub internet when i moved into my new house. Since then i have not recieved push notifications through to my phone, neither has my girlfriend. When we disconnect fr...
My router has updated to the .12 firmware but still not getting 5G, only 4G This both the same at my house and my dad's except he gets 4G+. Any suggestions?
Hello all,I just wanted to hear what others thought or if they have been told the same advice. Essentially I have had drop in my service since the 24 of nov. Speeds terrible & fluctuating, significant packet loss. I managed to get through to someone ...
Does anyone have an email address for the director of customer services for Three?Yet again I'm faced with a problem with my mobile broadband and I can't get a straight answer out of the staff when I phone. I've called 5 times today and I've had 5 d...
I’ve been a home broadband customer since April and have had a reliable connection since then (excluding the firmware issue a few months back) until recently. Normally I can expect 700 down and 100 up at any point in the day, however recently evening...
