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yesterday
It has been almost 2 weeks since the 5G home broadband signal having disastrous issues:
"We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.
We hope to have things fixed as soon as possible and will add any updates here."
Every 2 minutes of smooth network will be followed by another 2 minutes of red dots on the router and computer network went dead- and let's try not to blame the router, after several relocation and restart of the router I am sure there's nothing happening to the router, but the "fixing issues in this area at the moment", it's not "at the moment" anymore, it's almost 2 weeks, severely affecting work from home people.
If you cannot provide a stable network and it's "working on it" for half a month, why not you just redeem half a month broadband cost to the affected users?