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*** ***Home Broadband Speed

Szulc
Fledgling

My Internet is so slowly! 

2 REPLIES 2
ffxmadman
Regular

Over the weekend, had fleeting from 0.1mbps to 10mbps.

Today, been able to get about 20mbps during morning time.

At night, back down to 10mbps. Very disappointing. 

Been trying to get the best signal I could and even put outside the window. Only managed 1 bar with my sercomm router. Network checker states good 4G signal in the area. I put the simcard to my iPhone 12 and  I get 3 bars out of four from my iPhone. So I do not know what is wrong

sc1999
Local celebrity

Hi, go to the network status checker https://www.three.co.uk/support/network_and_coverage/network_support?id=3sms_out_up_sms_2

Then call 333 and talk to customer services but do not expect agreat deal of assistance.