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on 22-10-2023 03:21 PM
Is anyone else occasionally getting a 'connection down' error from Chrome (or 'Secure Connection Failed' from Firefox) when changing page - if I hit refresh it works fine. At first I wondered if it was the site I was using but have noticed it on multiple different major websites over the past couple of months and not noticed it from other locations where I don't use Three Broadband so does seem to be related to the router/connection (this is via wired Ethernet too, so not a WiFi problem). I've tried changing DNS server in case that helps but no difference.
It mainly seems to happen when trying to first load a site or (annoyingly) at checkout when a different site is being loaded as part of the checkout process. It certainly doesn't happen everytime but does happen with reasonable frequency. I've also noticed I often get it when trying to pull/push from/to Github too and have to do so a number of times for it to work (browsing the Github website works fine).
on 13-10-2025 11:38 PM
How soon is now for a fix?
The error remains
Surely there are more than Three staff available since the merger with Vodafone?
on 27-09-2025 02:32 PM
Day: 706
Status: Service still broken
Three update: Non-forthcoming
on 29-09-2025 09:25 AM
Ditto, had an SMS from Three the other day saying the network in my area has been upgraded and I can now access the Vodaphone network, so configured router to use Vodaphone APN (wap.vodaphone.co.uk) and figured I'd see if it makes any difference... And, not surprisngly, not one bit of difference at all 😞
on 11-09-2025 01:22 PM
For me it's always reliably Docker. Over 300 times I had a script retry pulling an images from lscr.io before eventually it succeeded.
delay=3; count=0; while ! docker compose pull; do count=$((count + 1)); echo "Retry #$count failed, retrying in $delay seconds... (Ctrl+C to abort)"; sleep $delay; done
on 11-09-2025 01:27 PM
Yeah, Docker can become pretty much unusable without having to shell out for a VPN. Much like git
on 11-09-2025 01:06 PM
Day: 690
Status: Service still broken
Three update: Non-forthcoming
on 10-09-2025 10:01 AM
Found a website that fails 50% of the time for me when using the test script, but no problems when turning on a VPN
https://hotukdeals.digidip.net
Results after running the command 10 times:
Successes: 56
Failures: 44
Hope that helps someone more technical than me work out what is going on
on 08-09-2025 08:20 AM
Still no updates, the issue also discussed here with traces and proof of issues
https://www.ispreview.co.uk/talk/threads/three-tampering-with-ssl-traffic-why.43292/
on 27-08-2025 01:20 PM
@PeteG we were told this is being looked into but still months go by and no updates?
on 05-08-2025 11:40 AM
Day: 654
Status: Service still broken
Three update: Non-forthcoming