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on 12-24-2024 02:49 PM
...... and so it continues! (See previous posts)
Yesterday my Three broadband connection was so poor, it took ~30 seconds to make a simple entry in my Google calendar, unable to access Google Drive or watch any YouTube videos, the TV disconnected and sadly impossible to have a Christmas Zoom call. (.... phone connectivity hasn't improved either, with calls breaking up terribly) and having to walk around the house, trying to find an acceptable connection)
I assume there is no way of increasing the broadband speed or mobile phone quality?
TO RECONFIRM:
The area is Newbury, Berkshire. (Vodafone's backyard!)
The Three router is on a wooden windowsill, 1 metre+ away from any other electrical device.
a month ago
Hey @Geordie_Steve,
We appreciate that having a slow connection isn't ideal. Please have a chat with our Home Broadband team, who will investigate this further with you and troubleshoot for any solutions.
Thanks,
Michael