cancel
Showing results for 
Search instead for 
Did you mean: 

Looks like you are using a vpn

Dave1979
Fledgling

I have just recently got 5G Home Broadband. Strangely when I try to access certain things like my 5 TV channel on a Google Chromecast. It says it looks like you are using a vpn when as far as I know I'm not. It's just the Three 5G broadband. Why is this?

1 REPLY 1
JonathanB
Community Moderator
Community Moderator

Hi @Dave1979,

That's certainly an odd one. The Chromecast apps are probably expecting to connect to a traditional fixed line connection, so it may be a little confused that your home router is then routing over 5G at a guess.

Is this an error message which is preventing you from streaming content?

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.