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Mobile Broadband Data

Candyfloss71
Fledgling

Good Morning, 

 

Can you tell us why I am not getting any signal in Netherlands as I paying monthly data which including data roaming allowance as well. The last time I went to Spain last year was great.

I cannot work out why isn’t available this time showing no signal. 

 

2 REPLIES 2
onthehorizon
Involved

Three UK aren't responsible for coverage outwith the UK, but you could try manually selecting an available network.

 

Also, check your Spend Cap isn't set to zero, and that your Credit Limit isn't set to £1

jr0
Key player

No signal is making me think that you are in a area that actually does not have cellular coverage by any of the Netherlands mobile operators. Are you in a remote area? Or urban area where other people have signal and is just your phone?

Check the usual things: make sure your settings are set to automatically pick 3/4/5G. Check that you have allow roaming settings (some handsets might have distinct settings for roaming and data roaming)