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Network Issues

Hmd
New member

My broadband network has been fluctuating constantly. Whenever the router shows a green light, indicating 4G connectivity, I'm unable to access the internet. The highest speed I get during this time is 700kbps. Despite calling customer service multiple times, they attribute the issue to congestion in my area, without providing a resolution timeline. This problem has persisted for over three months, resulting in frequent internet outages lasting over three hours. It's extremely frustrating.

1 REPLY 1
Geluk
Key player

Why haven't you checked NETWORK COVERAGE page for your postcode?

https://www.three.co.uk/support/network-and-coverage/network-support