Yo what's going on

[Docster]

77 signal but then it randomly drops to 00 and the WiFi router crashes to red light mode. Happens around 2 times during the day but at around 3pm it begins to do it 1000 times. Network issue in my area but I'm guessing it's not going to be fixed anytime soon.

I'm about to send you this kit back and cancel the direct debit due to service failure on your end.

[PeteG]

Hello there. 

Welcome to Three's Community. 

The issue you're describing sounds like it might be caused by a local issue, or a device issue. To get it looked into, it would be best to pop through to the Support Team, where they can complete all of the required checks. 

Pete. 

[Docster]

I can see I'm getting 77 signal but then it randomly drops to 00 and the WiFi router crashes to red light mode.

This happens around 2 times during the day but at around 3pm it begins to do it 1000 times and I'm not exaggerating.

There is a network issue in my area but I'm guessing it's not going to be fixed anytime soon.

I'm literally about to send you this kit back and cancel the direct debit due to service failure on your end.

[Paddiewack]

Replied to other post!

[Paddiewack]

Yo to you too. 1000 times…. that’s a lot ! Don’t you get bored counting? Rather than guessing why don’t you call customer service and ask them how long the network issue will take to be fixed. Better than counting red lights.