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on 12-10-2024 01:48 PM
The days and counting and still no internet in Aberystwyth, 5g home broadband was great at first now no speeds over 1mb. Unable to get through to customer support
on 12-11-2024 10:18 AM
Hey @Gethin
Welcome to the Three Community Page.
That's frustrating, I'm sorry to hear that you're having this trouble with the 5G speeds in your area.
If you enter your postcode here, this will give you some insight into the coverage.
Please come reach out to our Broadband team for further support, if issue persists.
Jade
on 12-10-2024 08:06 PM
Same here, no broadband in Gwynedd. As you said no speed over 1mb. Spent an hour speaking to team and it may take up to 7 days for one of their technical support team members to call me.