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Please help with 5G broadband

NC1985
New member

Had the 5G hub for over a year now all been great. Usually get speeds between 500mb - 800mb.

For a week now I am getting 0.1mb on all frequencies. Have spoken to three live chat who have said there is a known issue, as does the network service checker, but was told this was going to be fixed yesterday and still the same. Very very frustrating with 3 kids in the house. Please can someone help me 😞

1 REPLY 1
rumboe
Regular

I have had this for over 2 weeks now and I am in Central London, they said they are fixing it as soon as they can... What does that even mean? I am paying money for basically no internet, I have to use a hotspot just to access this forum.