Port forwarding on Three 5g broadband

[krasy8]

Hi Three Team!

I have been a Three customer for quite some time now and recently added 5g broadband to my account. I am struggling with setting up port forwarding so I can access my selected device on my home network from outside of it (for example from work network or mobile device) via ssh.

I have set up port forwarding on my router but when I try to ssh into it from a different network it doesn't work. I  have tried to change APN setting to manually changing it only to Pv4, following some suggestions which I found on-line but unfortunately, it has not worked. I tried to contact Three technical support but was not able to get through the call center jungle.

Please can anyone assist?

I'm using ZTE MC888 router.

Thank you in advance.

Konrad

[DanH]

@krasy8 Hi - I was able to get port forwarding working after I contacted Three and asked for an IPv4 profile. Changing APN settings on my router was not enough. I was able to connect to FTP servers and webservers running on a local machine on TCP ports 21 and port 443 respectively. I have the same router as you. Good luck 

[krasy8]

Hi @DanH 
Thank you for your reply, I’ll keep your suggestion in mind but for now I’ve managed to find a workaround using my nord vpn service and connected my devices through its meshnet which doesn’t require port forwarding and I think is more secure. It allows me to connect via ssh with no issues.

[krasy8]

Also worth adding that after speaking to technical support I got the official info about Three not supporting port forwarding which many other users mentioned and challenged. Maybe when AI eventually takes over customer service sector the customers finally will be able to get consisten info…