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Slow 5G Broadband

nedged1
Fledgling

Internet speeds through a 5G Router in Glenrothes area are beyond belief. From average speeds between 150 -220 we’re lucky to hit 10 - 30 at the moment. Signal strength is fine!

4 REPLIES 4
jpcafe
Regular

London? Same for me started 2 weeks ago

Maxine
Community Support Team
Community Support Team

Hey nedged1,

Welcome to the Three Community!

@jr0 is right, if you check the Network checker this'll indicate what's going on in the area. In the meantime, if you're looking to speak with our Support Team who'll run some tests to check what's happening there too, they'll be available 08:00 – 22:00 Monday to Friday, and 09:00 – 20:00 Saturday and Sunday.

Maxine



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


nedged1
Fledgling

The Network Checker shows no issues in the area. Unfortunately my speed checker shows otherwise.

IMG_1789.png

jr0
Rising star

What does Three Network coverage page says for 5G indoors?

 

https://www.three.co.uk/support/network-and-coverage/coverage