Square WPS button light colours on Zyxel NR5103E

[Limera]

Hi All,

As far as I know, for as long as i've had the Zyxel NR5103E, the square WPS button on the front of the device has always had a green light framing it.  What colour is yours showing and what do the colours represent?  This past few days i've seen it red and as I write it is yellow.  Has a minor patch changed something?  This week i've had some issues with my connection in general, barely holding onto weak 5g and often dipping out to 4g which isn't it's usual behavior but I don't know if that is relevant to this WPS button frame colour.  I've never so much as set up a device using WPS so it's nothing i've done with WPS settings.

[JonathanB]

Yeah this does seem really odd behaviour, are you still having issues with the connection too? I'll be happy to get you in touch with someone that can look into swapping the router if you like?

[Limera]

Hello @JonathanB, yes the connection issues are ongoing (though I realise the nature of such mobile connections, weather conditions and local mast issues can all play a part) and the issues began around the same time as I noticed the red WPS button frame.  I still get a connection to the internet, but the reduced speeds along with this unusual red light and the fact that none of the lights/icons on the top of the router show at all any more does make me wonder if the poor thing might have a bug. 

I have tried a full reset and starting afresh with setting it back up, but it's the same again, so perhaps if you would be so kind as to point me in the right direction then a router swap could be the answer.

[JonathanB · Accepted solution]

Hey @Limera,

Sorry for the delay getting back to you. I've sent you a PM now to get you in touch with some colleagues that ought to be able to help.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Jonathan

[Limera]

Hello again.  Can anyone just confirm if the square light on the front of their NR5103E Green square light today(not the symbols/lights on the top) changes colour for any reasons?  Nothing in the manual about it being able to change colour or what it represents.  This is the coloured frame around the WPS button (which I never use).  Mine is back to green today.