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Three Home Broadband blocks incoming connections

Ihuss
Fledgling

Does anyone know why Three blocks incoming connections on their 5G Home Broadband network and how I can circumvent this?

I need to be able to remotely access devices such as NAS, Media server, DVR/NVR, VPN, etc hosted on my home network which was I was able to easily do before with previous ISPs (like Virgin Media, Sky, BT). I have the 5G Outdoor Hub set as IP Passthrough/Modem mode but the traffic is not even reaching my internal firewall router and Three Technical Support said they can't help as it's not supported to port forward and I can cancel my contract within the 30 day cooling off period. 

1 REPLY 1
PeteG
Community Support Team
Community Support Team

Hey there. 

Incoming connections shouldn't be blocked. It's likely you're having the issue due to the IP address changing or something like that. You should be able to resolve the issue by running a DDNS service. Also, you will need to make sure that you're using the 3internet APN on your Hub, as that's the only one that'll give you a dedicated IP address without using CGNAT. 

Pete.



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