VPN

[AX]

I've had 5G Three Home Broadband since January 2022 and it has all worked fine until May 2023.  Since then apart from a generally unreliable network connection and reduced speeds, my main gripe has to be connecting to my works VPN.  I just cannot make a reliable VPN connection - even when the general state of the network seems fine.

The upload speed on VPN is so low it is unusable. While not connected to VPN the speeds may show 30Mbps download & 8Mbps upload.  When connected to VPN the upload speed drops to less than 0.5Mbps. 

I can use the same laptop in another location using a different broadband provider with no discernible reduction in speed when connected to VPN.  Anyone else experienced this and found a resolution ? Thanks.

[boydc91]

Hi Jonathan, I've also recently been experiencing issues connecting to VPN using my 5G Hub. Thanks

[JonathanB]

Hi @boydc91,

I'll send you a PM now so we can gather more info

Thanks,
JonathanB

[AX]

Forgot to mention, I'm using the HUAWEI 5G CPE Pro 2 router.

[Avondale]

What VPN are you using ? 

If you search for VPN on this forum, you will find lots of inconsistencies in how they behave with Three 5G Broadband.  

[AX]

Thanks. The VPN client software is Check Point Mobile on Windows 11.  It worked without any problem prior to early May 2023. 

[Avondale]

Can't help if that's the case. My employer uses Cisco AnyConnect. 

Have you checked this forum for solutions in connection with Check Point Mobile ? 

And do Check Point Mobile have a forum or FAQs that might help ?