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differing speeds

silky1873
Fledgling

hi there ,   just new to 5g wifi as currently with sky  non fibre  and  not due to be upgraded anytime soon,   just wondered since im not a techie person if someone could advise me   along the way ,   just got my  ZTE  router in the other day and the speeds are far better  than the 20meg  i was limited to on the landline internet,    but the speed variance on different devices is staggering so was looking for help or advise re it 

work from home and connect to  work via cisco connect, when im connected to 3 5G    im getting  around  50 to 60meg, and the upload speed is woeful ( less than 2 which is less than sky gets me  )    regardless if im wireless or wired, .  the laptop and router are about 3 feet apart..  

the speed on my mobile  phone however is over 150   and in some case over 200   even  upstairs   and uploads around 7 to 9  so wondered if its maybe  either the cisco connect  or possibly wifi on the laptop thats causing such a disparity as at times it certainly feels a lot slower when things are loading up on the laptop 

thanks

 

1 REPLY 1
PeteG
Community Support Team
Community Support Team

Hello, Silky. 

Welcome to the Three Community. 

It's unclear if that's a cisco issue or not. Have you tried testing the connection directly to the internet without Cisco to see how that runs in comparison? If it runs the same, it's unlikely to be a Cisco issue. 

Pete. 



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