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on 12-09-2024 05:24 PM
Hi Everyone,
I thought I would post this as I couldn't find the information myself. I recently go the 5g Outdoor Hub it's awesome its easy to use and its stable. The issue I had was getting on my three app as I didn't have a phone number and I couldn't access the router admin page to retrieve SMS. Normally I would go to 192.168.0.1 to access this but every time I did the page would redirect to greenpacketdevice.com and my browser blocked it. I believe this is actually a very good security feature. So let me give you step-by-step details on how to access the router's admin page and view your messages. if anyone has a better way please feel free to comment.
You will need a laptop with a wired ethernet port:
1. disconnect the eero mesh hub from the POE port (The little white box that is connected to the one outside)
2. connect your laptop directly to the POE port ( simply take the cable out of the eero box and put it in your laptop)
3. Open your browser enter 192.168.0.1 or greenpacketdevice.com/#/login
4. You will be asked to change your password (make sure it is unique, NOT the same as your wifi password and keep a record of it somewhere safe)
5. When the password has changed close your browser.
6. Re-open the browser and go back to greenpacketdevice.com/#/login or 192.168.0.1
7. Enter the username : user
8. Enter the password you just created.
9. Click log in
10. you can now navigate to the SMS section and retrieve your messages there will be at least 3 messages two of the are OTA settings and will look garbled and corrupt just delete them, one will have your mobile number associated with your SIM card. When you register on My3 you will need That mobile number your current email address and the one time password that will be sent to your broadband sim card. so make sure you get that before you plug your eero back in.
This is not a process for easy use, I've been in the mobile industry for over 30 years and it took some very deep thinking to work this out. Maybe there is an easier way if there is please let me know.
I hope this helps someone.
Solved! Go to Solution.
3 weeks ago
Hi @fuzzball78,
Thanks for highlighting this, I've received word that there was a software update since your post which has hopefully fixed this. Are you able to access the router admin over the Eero Wi-Fi now, or still seeing the same issue?
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
3 weeks ago
Yeah I mean even at 200 I’m happy. I’m just trying to understand like how come my iPhone can get that speed and the hub can’t because that’s both on three network. But now I get it 👌🏼 thank you so much.
also you know how to lower the ping???
3 weeks ago
@Pandachee3 Ping is a little more complicated. The best analogy I can give you is to imagine a marble as a packet of data. If you drop the marble from a height and there is nothing in the way it will travel without resistance until it reaches it's terminal velocity. However if there where obstacles in it's way it would take longer to reach that terminal velocity.
A ping works in a similar (albeit more complex way) a ping is a packet of data that is sent and received the time it takes depends on Many variables including equipment, connection speed, distance the packet has to travel, where its traveling to and congestion (not the full list but an overview) for gaming (which I think you are probably referring to) having a stable connection will help. Faster equipment will help using a wired connection instead of WIFI can help. even the server you connect to can improve your "ping" its actually the wrong use of the acronym as A PING (Packet Internet/ Inter- Network Groper) is a program/command line used to measure data transaction speed and destination viability.
So in short faster equipment, stable connection, faster connection and less users will improve your PING.
3 weeks ago
Okay thank you for your help first of all.
I’ve just run into something just now. Like it was working fine the outdoor hub today I came home about 11pm after work my internet just not connected?? I try to restart and restart like couple of times I finally got it back on. But then it will just connect like 5 sec then drop again.
I see that I got admin info for the hub. I try to key it in it’s not log in? Saying the password is wrong?