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Best solution Can I transfer to eSIM with PayAsYouGo AutoRenew Data Packs ??

Hi thereI have been a THREE customer for nearly 2 years now on PayAsYouGo AutoRenew Data Packs. I currently use a physical SIM in an iPhone 12.I have just acquired an upgraded iPhone 15 which is eSIM only. Is my (non) contract compatible with eSIM ??...

priyp by Regular
  • 665 Views
  • 3 replies
  • 0 likes

Proof of usage

Why is it so difficult to get this document ? Surely the information is all there.  All I need is something to show I have used my phone on the network and it seems like need to jump through many many hoops.  And then after 5 days might not get the r...

andyo1 by Fledgling
  • 504 Views
  • 5 replies
  • 0 likes

Two phone numbers?

Hi, I got a new phone and sim card. I started the process to keep my original phone number, but I think I made a mistake. Now i seem to have two phone numbers -- my original one normally recieves texts while the one that came with my new sim is conne...

smacp-10 by Fledgling
  • 517 Views
  • 2 replies
  • 0 likes

Best solution changing sim

Hi guys, Three failed my credit check so I applied to my bank for a credit card and was given one no ifs or buts so I intend to use it to buy a 16+ with it. just for interest i've saved £54 on the deal????right the simple/silly question is, is it jus...

Best solution transfer SIM to new phone

my iPhone APPLE 6s has died - no access at allI've ordered a Samsung Galaxy S7if I transfer the APPLE SIM (Nano) into the Samsung;  will I retain my old number 075**********simple dumb question from a 84yo Luddite       

Best solution Duplicate SIM

My 3 SIM card is in my Pixel 6a phone. All works fine.is it possible to get a duplicate card to put in my Samsung galaxy tablet??

Chuggy by Fledgling
  • 2178 Views
  • 2 replies
  • 0 likes

Smartwatch pairing

So trying to pair a new galaxy ultra with an android phone, even is fine until trying to set up device plan - I get a message saying error saying '3 doesn't offer any mobile plans for watches'...... I literally have the device plan on my account!!!

Number Transfer

I just received my new Phone and Sim card today from Three, but my phone number hasn't transferred. I'd like to transfer my old number to my new phone. Both my old and new sim cards are from Three, so I thought that meant my number would transfer aut...

Phil123 by Fledgling
  • 767 Views
  • 1 replies
  • 0 likes

Best solution Suspected scam

 I was called at approximately 2.00 pm today by someone who said they were ringing from 3.His number was 0121xxxxxxxxxx,Birmingham. He said that my Sim card will be replaced because Three is having network problems. He said the old Sim will cease in ...

Jacko22 by Fledgling
  • 1310 Views
  • 2 replies
  • 0 likes

unlock my old phone

unlock my old phone to use on another  network, its sees the vodaphone sim, but wants a code to access the phone, otherwise its on emergency calls only

maca by Fledgling
  • 1242 Views
  • 1 replies
  • 0 likes