Devices – Get support for device related queries

Best solution Duplicate SIM

My 3 SIM card is in my Pixel 6a phone. All works fine.is it possible to get a duplicate card to put in my Samsung galaxy tablet??

Smartwatch pairing

So trying to pair a new galaxy ultra with an android phone, even is fine until trying to set up device plan - I get a message saying error saying '3 doesn't offer any mobile plans for watches'...... I literally have the device plan on my account!!!

Number Transfer

I just received my new Phone and Sim card today from Three, but my phone number hasn't transferred. I'd like to transfer my old number to my new phone. Both my old and new sim cards are from Three, so I thought that meant my number would transfer aut...

Best solution Suspected scam

I was called at approximately 2.00 pm today by someone who said they were ringing from 3.His number was 0121xxxxxxxxxx,Birmingham. He said that my Sim card will be replaced because Three is having network problems. He said the old Sim will cease in ...

unlock my old phone

unlock my old phone to use on another network, its sees the vodaphone sim, but wants a code to access the phone, otherwise its on emergency calls only

smartwatch pairing error.

Ridiculous, 8 weeks on, hours on tech support, and still my phone is saying you cannot pair my galaxy ultra smartwatch with s24 ultra phone. Error states, cannot progress a new subscription as you already have one in progress. This is a 3 network acc...

iPhone 7 stuck on Searching

I have an account with Three that I use in an iPhone 7, the signal dropped about a week ago and continually says "Searching", I took it into a Three store today and they swapped the SIM to a new one which does the same.They said it's due to three cha...

Esim not compatible

Hi there I recently purchased a new esim data plan but my phone doesn't seem to be compatible. I don't know if I could get a physical SIM instead of the esim or not? Don't know what do

Transferred number

Recently transferred my old number from EE to three… when I call people it’s coming off the EE number but when I text it’s coming off the three number… if people try to ring the three number it’s just beeps so calls are fine. I also cannot access ema...

Worst experience ever. Might be forced to pay £200 more due to 3's fault.

Bought a pay as you go phone and 1 month data pack in £287. However, system wouldn't let me log in account since day 1. So I complained, and decided to stop the datapack's auto renewing, which is acceptable in their policy. Don't know why, the custom...