Devices

unlock my old phone

unlock my old phone to use on another network, its sees the vodaphone sim, but wants a code to access the phone, otherwise its on emergency calls only

Ridiculous, 8 weeks on, hours on tech support, and still my phone is saying you cannot pair my galaxy ultra smartwatch with s24 ultra phone. Error states, cannot progress a new subscription as you already have one in progress. This is a 3 network acc...

iPhone 7 stuck on Searching

I have an account with Three that I use in an iPhone 7, the signal dropped about a week ago and continually says "Searching", I took it into a Three store today and they swapped the SIM to a new one which does the same.They said it's due to three cha...

Esim not compatible

Hi there I recently purchased a new esim data plan but my phone doesn't seem to be compatible. I don't know if I could get a physical SIM instead of the esim or not? Don't know what do

Transferred number

Recently transferred my old number from EE to three… when I call people it’s coming off the EE number but when I text it’s coming off the three number… if people try to ring the three number it’s just beeps so calls are fine. I also cannot access ema...

Worst experience ever. Might be forced to pay £200 more due to 3's fault.

Bought a pay as you go phone and 1 month data pack in £287. However, system wouldn't let me log in account since day 1. So I complained, and decided to stop the datapack's auto renewing, which is acceptable in their policy. Don't know why, the custom...

Smartwatch Pairing Error problem

HiSo couple of weeks ago I got for myself a new apple series 9 (brand new) iWatch with cellular. decided to buy that £7 subscription which I did at the first attempt , and it was showing on my watch app and on my watch that I am connected to three bu...

Pac code technical issues

Hi thereI have been trying for a few weeks to try and port my number from 02 to three via a pac code three pac codes I have had from o2 now and each time three saying there is technical issues I get a text message tho saying three are working on tran...

Best solution Transferring Watch plan to new iPhone

So……..I currently have an iPhone 13 and Apple Watch series 9 with a smartwatch sharing plan. I’m changing phone this week. So is the watch plan linked to the phone SIM or the actual phone? I’m hoping it’s simply a matter of unpairing watch and old ph...

Sim only

Three emailed me today to say my contract (including a device), ends on 02/01/25, and prompted me to upgrade/start a new contract. I have followed the process and decided to go sim only for £22 a month. My question is, does this now mean that I have ...

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