Devices – Get support for device related queries

Return bag issue

I don't receive return bag for device for 3 week, I don't want to be forced to pay the extra charge.

Best solution 5G Outdoor Home Hub by Greenpacket Y5-210MU Helpful Information.

Hi Everyone,I thought I would post this as I couldn't find the information myself. I recently go the 5g Outdoor Hub it's awesome its easy to use and its stable. The issue I had was getting on my three app as I didn't have a phone number and I couldn'...

NR5103E Wifi issues

Hi,I have the Zyxel NR5103R router issued with my 5G home broadband package, overnight I've lost wifi completely and the power LED is now red instead of green. According to the manual it states 'Zyxel Device error, need to take action'. Although I ca...

How to cancel a monthly contract?

Hi,As the title says, I might be required to cancel my Home Broadband 2 year contract (5G Hub) in a few months due to financial difficulties. What would be the procedure for this? And also, is there be a cancellation fee? Regards

Best solution How many devices can I connect to my 5G Hub through Wifi?

Hi,How many devices in total can be connected to a Home Broadband 5G Hub's WIFI connection? There are 2 Ethernet ports so that will be occupied by 2 device. So the remaining will have to be connected on WIFI.I saw another similar post to this one and...

Best solution Security features

This could go across all forums When logging it to the three app it uses Two Factor Authenticity, for most people that will be a text message sent to your phone with a code you enter into the app, many websites offer this form of security. I am a gre...

Essential Holiday Technology

Hi all, I was wondering what your essential holiday technology is? I love to go abroad with my smartphone so I can connect to the WiFi easily and keep in touch with family back home...and make them jealous by sending photos and updating social media....