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Apple Watch Ultra 2

Steven-Apple
Fledgling

IMG_5533.png

 Been stuck with this error for last few days tried at various times to see if can get passed error and nothing, can’t see how a company can offer a service but not actually provide it might have to look at a different provider as unable to use my Apple Watch cellular is a pain 

17 REPLIES 17
Steven-Apple
Fledgling

Hi thanks for the reply, I’ve tried this and still shows up as this error screen 😩

Lukeapricey
Active

It’s shocking that they can’t sort the issue out.  I have now left three and joined EE and it all worked first time - no random steps to clear internet cookies, change passwords, log in and out and in and out, shake it all about, rub your phone screen 5 times and do a funny dance, lock and unlock your display, pair, unpair, pair whilst hanging upside down and wearing a red hat LOL.  It’s just farcical.  
If you can, leave three and find another network.  If you can’t, just do without the cellular for a few months until you can leave.  

Steven-Apple
Fledgling

Should say can log into three account fine on app and website no special characters 

Geluk
Key player

What's the error? You can't seem to post images here.

JonathanB
Community Moderator
Community Moderator

Hey @Geluk,

Images are moderated, we approve them as soon as we can, but it can take a bit longer over weekends. We just like to give things a look over before it shows publicly, for example I've sometimes had to reject images that have private info.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Steven-Apple
Fledgling

I click on set up mobile plan service in watch app then I just get a page that says there’s a problem please close so can’t set up plan on watch 

mysite123
Regular

I have the exact same issue - did you resolve it? 

Steven-Apple
Fledgling

No still comes up with the error no help from three either