Hi @-mu,
You've posted this to our Community forum, so this is more a space for discussion and sharing of experiences around Three's services and associated tech.
Please avoid sharing any specific reference numbers for your account or device here. I think you're posting as you want to get a device barred and request a proof of usage for the device? If so, please get in touch with customer services.
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
