Cant make or receive calls but can text & Messenger. Any advice how to fix this please

[Kathlancs1916]

I cannot ring out or receive  calls on my Samsung phone but can send & receive  texts & use Messanger. Any advice  please 

[Malasor]

I have the exact same issue. 

[JonathanB]

Hi @Kathlancs1916,

I'm sorry to hear you've been experiencing issues with your calls. If messages and data are still working as normal, this may relate to our 3G switch off. There's more info on how to set up your phone to make 4G calls here: How to ensure your phone is ready for the 3G switch off 

Let me know if the advice I've linked to helps.

Thanks,
Jonathan