on 02-21-2023 09:45 PM
I've transferred over to Three from O2. I have an Android phone. All went well however when I go into settings and about phone I'm seeing the original phone number that the SIM had before I ported my phone number over from O2. I'm not able to edit the phone number in the settings.
How do I correct this and is there any downside to leaving it as is?
on 02-22-2023 12:06 PM
Your post is very interesting and has me trying to find a way to edit the number. I now think that it is not possible to do this and will be the case for anyone who ported a number. I don't think that it will be an issue if you had a new number as that would be the default number in the sim. The only way I can think of sorting the issue is to request a new sim which may be originated with your phone number. We need a volunteer to try this.
If you go into contacts and select yourself you can add your mobile number and set that as the default number.
on 02-22-2023 06:12 PM
I received a new SIM when I moved over to Three from O2 and my number was ported over to the new SIM. However the original Three number that was associated with the SIM is what's showing in the settings for my phone. I doubt I'm the only person this has happened to. I googled this and a few people have said they went into the store to have it sorted but they didn't elaborate on what they asked for or how long it took to sort out
02-22-2023 06:17 PM - edited 02-22-2023 06:17 PM
Maybe they got a new sim with only their phone number programmed in or the store has a sim editor. Why not pop into a 3 store?
on 02-22-2023 06:58 PM
I don't understand what you're saying when you say maybe they got a new SIM with only their number programmed in?
Don't all SIMs from Three come with a number attached to them by default and this is the number that people who don't port anything from another company will use. It seems that as part of the porting process something related to the SIM wasn't updated. Anyway back to what I was thinking 8 or 9 posts ago that I need to go into a store to ask for help. Thanks for your time.
on 02-22-2023 07:05 PM
I am not sure if, when you request a new sim, the new sim is blank until it's programmed. Don't tell anyone but I requested a new sim today and we'll see when it arrives if it makes a difference. I did this out of curiosity and it's a question that's been raised a few times.
on 02-22-2023 07:25 PM
Don't worry on my behalf. I don't think you and I are going to get to a solution on this in this forum. I'll try the store. Thank you, goodbye.
on 02-24-2023 02:34 PM
If you tell 3 that you have damaged your sim they will send a new one and you phone will show the correct number.
