MC888 Wont let me log in to change the original password!!

[ginger58]

i have had this fo a few months now and by and large everything is ok,however the original impossibly long password it came with i would like to change to something simpler.

When i tried th 192.168 website i go to log in and it keeps telling me inspite of using the log in details provided they are incorrct.

now i have tried reseting it and still it persists.

I went on a webchat with Three who told me to contact the manafacturer directly for a soloution.

Thanks Three

[PeteG]

Hello there. 

Are you using other routers/mesh system in your network? If so, could you try connecting to the 5G Hub directly using ethernet, making sure other devices are disconnected, then try logging into it again? 

Pete.