cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to link Apple Watch to plan

TVR
Fledgling

I’m unable to link my Apple ultra 1 watch to my three plan. I enter the email and password to my three account. A message then appears saying one of the fields is missing and goes no further.

Am I missing a text field to fill in? Is there a fault with the system or do I need to change a setting?

can you please help, thanks in advance 

1 REPLY 1
Kirstiecee
Fledgling

Also having the exact same issue, have spent numerous hours on the phone to 3 which was little to no help, then spent an hour on the phone with apple and we reset watch and phone and set them up from the start, all goes great until we get to the set up cellular part where it takes you to the three site to log in, enter email and password then it says error one of the fields is missing. Still no further forward with this and the service from three has been appalling. 

Did you manage tofind a resolution to this?