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Photo I.D delivery

Befham
Fledgling

on ‎10-06-2023 03:19 PM

on ‎10-06-2023 03:19 PM

Hi, I’ve just ordered an upgrade online but I have just noticed that photo ID must be shown when the phone is delivered by DPD. I don’t have a drivers license and have only just applied for a passport. Has anyone else had this issue? I’ve never been asked for ID in the past when using DPD.

 

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sc1999
Local celebrity

on ‎10-06-2023 03:29 PM

on ‎10-06-2023 03:29 PM

I've seen that many times for DPD deliveries and I have never been asked for any.

JonathanB
Community Moderator
Community Moderator

on ‎10-09-2023 01:04 PM

on ‎10-09-2023 01:04 PM

Hi @Befham,

This may be a policy instituted for higher value items but, I don't recall this ever being an issue in the past, from both personal experience and my work with Three. Was this communicated by us or DPD?

Thanks,
Jonathan


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


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sc1999
Local celebrity

on ‎10-09-2023 02:14 PM

on ‎10-09-2023 02:14 PM

Please let us know if you needed photo ID?

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