Devices – Get support for device related queries

EM

Hi. Years ago I bought a Three data-only SIM for my ipad on a monthly rolling contract. I now wish to cancel the contract, but when I call Three I'm asked for the mobile number of the SIM. I don't know what it is and I know longer have the original...

Does anyone know how to get raguler google on a quin f21 pro

Doe's anyone know how to get a quin f21 pro working normal

eSIM

I have just purchased an android phone and need to transfer my eSIM to it from my iPhone. Any advice to assist me please?

Best solution Esim

Pay as you go esim?i bought a part as you go sim but want to use it as an sim while keeping my regular sim in the phone. How can i do that?

Router issues

Hi, i have recently received the ZyXEL NR5103Ev2 5G Router and have had nothing but grief trying to connect to it. Some devices, like my iPhone XR have connected easily and received good speeds, but others like my TV’s and PC have taken days to conne...

eSim & SMS Messages

I have recently moved my number from physical to eSim, all with Three.Since the move to eSim, I have not been able to send SMS messages to people Is there something I've overlooked? A setting maybe?

Samsung Galaxy A55

When will the A55 be available from Three?

exchanged phone

Hello, i need some help here. Upgraded my device iphone 15pro last friday, and found dust under camera lense, contacted 3network web chat, for exchange device. i have been told it will be delivered with 7-8working days. My main question is: why T&C s...

5G Hub prevents notifications coming through on my phone

I signed up to Three home broadband on 18/01/2024, my 5G hub would have arrived a few days after this.On 06/02/2024, I messaged a friend and said my Google Pixel phone was sending me notifications through with a long delay. It would have been doing t...

Returns labels for Mobile phone

On 1 March I contacted 3 to cancel my contract and new phone before it arrived. I was promised a DPD returns label by email. Since then I have phoned 4 times looking for this, afterall its only an email, with more promises. I am aware that the coo...