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No trade in payment

Got an adjusted price and the email said I would be paid on 5/11/2024To this date 19/11/2024 no payment to my bank has been made.Trade in team and three support are claiming each other is responsible and I am going around in circles. What can I do?

Wonds by Regular
  • 1259 Views
  • 4 replies
  • 0 likes

trade-in promotion: iPhone 16 - missing funds?

Hi, Has anyone had a similar issue of trading their phone in with the promotion offered by three with the iPhone 16? I was told I would get £63 for the trade-in of my old phone, then an additional £150 as a promotional deal.i have got the funds of £6...

Trade

I sent my phone to your trade-in contractor, and two days later, I received a message from them stating that my phone had not been received. In response, I provided them with the tracking number, post office confirmation, and Royal Mail delivery conf...

VS by Fledgling
  • 812 Views
  • 1 replies
  • 0 likes

Cannot activate eSim

I am currently on vacation in Ghana, my friend's were able to download the Airalo app to get data abroad! I seem to be the only one whose device is not compatible, I have the Galaxy S20FE! Ive been told I need the eSim activating by my network but I ...

MangoSis by Fledgling
  • 1180 Views
  • 1 replies
  • 0 likes

No Delivery Date

Hi,I upgraded 3 days ago to an iPhone 16 Pro Max 256gb Natural Titanium and following a fraud check call the next day, was told that my order had gone through (recieved an email confirming this). The person I spoke to from that team said that my orde...

Nottutum by Fledgling
  • 1310 Views
  • 1 replies
  • 0 likes

Upgrade

Well cheesd off wanted an early upgrade (2 months) was on the phone to an adviser  for about an hour told her the phone I wanted etc etc then on the end after saying I will be receiving it on Monday she wanted to no what I did for a living how much I...

KWB by Fledgling
  • 824 Views
  • 1 replies
  • 0 likes

THREE TRADE IN - DO NOT TRADE IN YOUR PHONE

 Upgraded early through Three. Gave me a trade in option, £249 offered for my trade in. I have sent off as instructed, received (eventually) a confirmation from Ingram Services Ltd that they have my device and payment has been sent on 22/10/24. It ma...

iPhone order

On the 14 of September I made an instore order for an iPhone 16 pro max desert titanium I was given a delivery date of 3 October but as of today the 30 of October it is still not delivered and when I check online it says submitted. There is no update...