Smartwatch Pairing

[mattclem1984]

Hi, I have a smartwatch pairing plan and recently unpaired and removed my Samsung watch as I’ve switched to Apple. It now won’t let me add the plan to my Apple Watch as says “There’s a problem. A device is already paired” . I’ve tried Live Chat 6 times today, and they say they’re just checking and then live chat closes and I have to go all through it again, and again to get disconnected. Has anyone had this and knows how/who to speak to? Many thanks

[JonathanB]

Hi @mattclem1984,

I've replied to your PM with a link to some more help

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Jonathan

[sc1999]

Contact the moderator, I think it's JohnD.

https://community.three.co.uk/t5/Devices/Solution-Cellular-Plan-Apple-Watch-Pairing-E53305-You-alrea...