Devices

Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Faulty iphone

It was a utter waste of time contacting customer service or making a complaint seems these people have a communication barrier now I've been told because when I upgraded and my plan was reversed and cancelled I had too send the phone back but then th...

Anonymous by Not applicable
  • 671 Views
  • 1 replies
  • 0 likes

smartwatch pairing error.

Ridiculous, 8 weeks on, hours on tech support, and still my phone is saying you cannot pair my galaxy ultra smartwatch with s24 ultra phone. Error states, cannot progress a new subscription as you already have one in progress. This is a 3 network acc...

iPhone 7 stuck on Searching

I have an account with Three that I use in an iPhone 7, the signal dropped about a week ago and continually says "Searching", I took it into a Three store today and they swapped the SIM to a new one which does the same.They said it's due to three cha...

Faulty iphone 16 pro max

Another day on three live chat too see if there is any updates on my exchange of device this was done 8th Jan promised a new device sent out in 5-7 days still nothing getting fed up of three customer service telling me another day and ino in truth th...

Anonymous by Not applicable
  • 1214 Views
  • 1 replies
  • 0 likes

Iphone 16 pro max

Why does this company always fob you off with rubbish after numerous chats on customer service live and telling me that as promised I'm scheduled too recieve my ezchange  iphone too replace the faulty one in 5-7 days well today is 7 days and nothing ...

Anonymous by Not applicable
  • 1989 Views
  • 4 replies
  • 0 likes

Return bag issue

I don't receive return bag for device for 3 week, I don't want to be forced to pay the extra charge.

Best solution What is going on with my number

Has anyone any ideas about this, I have had the same number on 3 for over 10 years, in the last few days 3 People have rang me up and said I have just rang them checking my call logs. I had not, I don't even know who the people are. I have just done ...

Redders by Fledgling
  • 1488 Views
  • 2 replies
  • 0 likes

Best solution Exchange of device

High i recieved a faulty iphone 16 promax waiting for exchange this was done in my 14 days cooling period does anybody know has this got too be done in that time frame as I was told 5-7 days if a device is in stock for exchange all i get told of cust...

Anonymous by Not applicable
  • 820 Views
  • 1 replies
  • 0 likes

Esim not compatible

Hi there I recently purchased a new esim data plan but my phone doesn't seem to be compatible. I don't know if I could get a physical SIM instead of the esim or not? Don't know what do