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Why isn't there Pixel Watch and Pixel 2 watch lte support?

ImSpiritus
Fledgling

So we are almost half way through 2024 and as yet no support for Pixel lte watch owners to connect to their Pixel phones.

After Three had a huge marketing pushing out the Pixel 2 with Pixel 8 Pro and yes it was for the WiFi watch only, but a lot of people have purchased the lte version.  Yet only 2 operators have seen the value of the lte and provide connection.  Three are focused on either Apple or Samsung, yet other phone suppliers have watches that are lte enabled like Google and OnePlus.  When will three catch up and get lte pairing for these providers.

3 REPLIES 3
PeteG
Community Support Team
Community Support Team

Hello. 

The network is always looking to add features and support for new devices, but it all takes time, and some things have to be prioritised over others. The reality is that demand for LTE pairing on Pixel Watch is a fraction of what it is on Apple and Samsung devices. Both of those manufacturers also have a large back catalogue of devices, where as Google only launched the 2nd gen Pixel watch less than a year ago. 

I have no doubts support for Pixel Watch pairing will come, and hopefully it's soon, but how that is prioritised will depend on how many of our customers actually want and would use the feature. 

Pete.



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a1du
Regular

Hi Pete, 

That's backwards thinking by Three. Why are people going to join a network that doesn't offer support for a device? I'm already with Three and thought they'd support the pixel watch and pixel watch 2 by now. Alas, I have been a fool and I know that now, like many others. I will be leaving Three at the end of this contract. I'm not staying in the hope that Three "may" offer support in the future, I've heard that for over a year and a half now. 

thebiophysicist
Fledgling

I got the pixel 7 pro with the original pixel watch LTE on three. I've of the main reasons was because I could use the watch to make calls and stay in touch while I leave my phone at home. It was never made clear that it wasn't supported. I managed to get an esim from three. But it took me months to work out out want supported.  I'm still stuck on a contract with a pixel phone I don't like. I traded in the pixel watch for a fraction of it's value as it was less useful than the cheap Huawei watch I got in exchange. Glad I never waited for it to get support as I would still be waiting. Nearly 2 years on.