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Proof of barring

I lost my phone three days ago and my insurance company  is requesting proof of barring letter from you. Kindly please send me a letter regards to that 07********* IMEI. *** thanks

Nwochris by • Fledgling
  • 3748 Views
  • 7 replies
  • 0 likes

Galaxy watch 6 unable to pair with S23

Anyone managed to get any success with pairing the galaxy watch 6 with their phone on Three?I have a galaxy watch 6 LTE and a galaxy S23. I have tried pairing through the wearable app, only to get stuck at the dreaded "a field is missing" screen, whe...

Flower by • Fledgling
  • 2767 Views
  • 2 replies
  • 0 likes

Samsung Watch Help

Hi, I have purchased a Samsung Watch 6, I'm having issues pairing it with my SIM, when I go to login on in the Set Up Mobile Plan in the the Wearables app I get the error message (see attached) I have contacted 3 they say I need to add Sim Sharing to...

Flog1974 by • Fledgling
  • 3888 Views
  • 5 replies
  • 0 likes

Proof of Usage Please!

I have been trying to get Proof of Usage Please!Proof of purchaseProof of usageProof of Barring Can find help anywhere 

Stac by • Fledgling
  • 2213 Views
  • 1 replies
  • 0 likes

Returning Three Phone

On 19th December I received a returns label eventually after several contacts with 3. I took screen shots of the Live chat communication which is just as well as 2 advisors stated that this returns label had been requested.  However, the customer rel...

Unable to link Apple Watch to plan

I’m unable to link my Apple ultra 1 watch to my three plan. I enter the email and password to my three account. A message then appears saying one of the fields is missing and goes no further.Am I missing a text field to fill in? Is there a fault with...

TVR by • Fledgling
  • 1342 Views
  • 1 replies
  • 0 likes

Higher upfront cost

Good morning, i was denied of a phone contract because of credit scores that was 4 months ago. I want to re apply again but i want to know if i stand a chance if i pay the highest or higher upfront cost.

Yinkay by • Fledgling
  • 3214 Views
  • 4 replies
  • 0 likes

Transferring e-sim from old iPhone to new iPhone

Hello,I just purchased the new iPhone 15 pro and I was trying to transfer my e-sim from my iPhone 11 to my new phone and it wasn’t working I tried several ways such as the direct transfer through iOS and through QR code it’s not working. Can you plea...

Samsung Watch Pairing Issue

Hi all,I am on a SIM only plan with Three. Recently I ordered a Galaxy Watch 6 Classic, which arrived today. I am trying to set up the LTE (Smartwatch Pairing) for the watch, but this isn't working. Here's what happens:1. I click 'Set up a mobile pla...

PaulLFC by • Fledgling
  • 2717 Views
  • 3 replies
  • 0 likes

Unable to get returns label

Upgraded to a new contract on the 24th November only to receive a handset on the 29th November which was faulty (unable to get service). This went through a troubleshooting process and the the second line technician advised this would need to be inve...

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