Your eSIM is not ready yet

cemyag · 2 weeks ago

I accidentally removed my eSIM from my Samsung S23 FE. When I try to add it back, I get this message:

"Your eSIM is not ready yet. Contact your service provider for more information."

What should I do right now?

cemyag · 2 weeks ago

Hi! Thanks for your recommendation, but I recently discovered this solution instead:

Manage account / Plan / Replace SIM / Select SIM Type / I chose the "eSIM" option (I’m already using an eSIM)

Select Replace Reason / Replace SIM – Faulty / Submit

I tried re-activating my eSIM with the new QR code/activation code, and the issue was resolved.

View solution in conversation

cemyag · 2 weeks ago

Hi! Thanks for your recommendation, but I recently discovered this solution instead:

Manage account / Plan / Replace SIM / Select SIM Type / I chose the "eSIM" option (I’m already using an eSIM)

Select Replace Reason / Replace SIM – Faulty / Submit

I tried re-activating my eSIM with the new QR code/activation code, and the issue was resolved.

JonathanB · a week ago

Glad to hear this was sorted in the end, and thanks for taking the time to share this with the Community. Hopefully your solution goes on to help others in the future.

Thanks,
Jonathan

Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.

Paddiewack · 2 weeks ago

Result! Glad you’ve sorted it.

Paddiewack · 2 weeks ago

I should contact customer service if I were you. They can always email you a replacement eSIM if there are any issues that can’t be resolved with your current one.