iPhone 15plus

[Mac2107]

Hi my SIM card won’t work in my new iPhone 15 plus 

[JonathanB]

Hi @Mac2107,

Sorry to hear this, are you using a physical SIM or eSIM?

Have you been able to test the SIM is still working in any other phone?

If you have a Three store anywhere nearby you can pop in with photo ID, to get a replacement SIM immediately. This may save you a call/chat, and will hopefully determine if the SIM or phone is faulty.

Thanks,
Jonathan