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No sky

Unable to view sky via Huwie rooter now.Everything else works fine on 4g so why no sky on my iPads 

agf by • Fledgling
  • 1775 Views
  • 3 replies
  • 0 likes

When will my phone become mine?

I have a Google Pixel 6 and I am wondering when it will actually be paid for?  I am considering a new phone but need this information so I can make the decision.  How can I find out when the contract started please as I can't remember....Old age does...

Mother25 by • Fledgling
  • 1084 Views
  • 1 replies
  • 0 likes

Samsung galaxy watch 6 pairing problem

Hi there, I'm using android phone and i bought new galaxy watch 6 lte version but when I'm trying to pair data plan its showing me 3 doesn't provide data plan for your watch and error code -1 if anyone knows about it how to use galaxy watch please he...

Harkirat by • Fledgling
  • 2357 Views
  • 3 replies
  • 0 likes

Joined end of Jan 24 nothing but problems with wifi

Hi forum,I'm using the new 5g ZTE M888.  I'm getting good speeds into the house as checked on my ethernet connected pc - albeit tonight I'm only getting 4G+.  I've done the test to see if my router is in a good place and it says it was in the 'perfec...

squ199ly by • Fledgling
  • 1235 Views
  • 1 replies
  • 0 likes

stolen phone - Three not blocking!

Unsure what has happened to customer service with three!As a family we have all been with three for years and now all leaving. My daughter's phone was stolen when away. She has proof that the phone IMEI was registered to her through her Google accoun...

Phone Downloading Unwanted Games

My Samsung s20 fe updates almost weekly, and recommends games to download.  Very intrusive.  It also seems to be downloading games to my secure folder without permission. I rang 3 helpline and they say it is a samsung app.  I rang samsung and they sa...

Kitche by • Fledgling
  • 4044 Views
  • 4 replies
  • 0 likes

Charged VAT for a returned device

Last month I took out a new mobile contract but then decided I didn’t want it so returned it within the 14 day cooling off period. But this month I noticed that I still get charged the VAT for the phone even though I returned the device. VAT charge i...

Buying handset outright

Why is it more expensive to buy a new handset outright from Three than it is to buy direct from the manufacturer? For example the new Samsung Galaxy S24 costs £799 from Samsung, but £822 from Three. Why?

Anonymous by • Not applicable
  • 2130 Views
  • 3 replies
  • 0 likes

Registering

I have a huawei 1221 and am trying to re-register after the app upgrade. After verifying my email address it asks me for a one time passcode which has been sent by text - to the huaweii. I can’t retrieve texts and need the passcode emailed to me inst...

SN1 by • Fledgling
  • 1465 Views
  • 2 replies
  • 0 likes

My phone is rubbish. Redmi

I have almost a year to go on my contract. this is my first contract so very naïve with these things. My phone has been awful from the start but I didn't know any better as had nothing to compare it to.  its only last week both my daughter and my gra...

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