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on 10-24-2024 10:00 PM
Hi I am currently in the USA and once again am unable to get any 4G connection - it is not only the USA but European countries I have visited in the past couple of years - it is very frustrating as when I leave anywhere with a Wi-Fi connection I lose the connection - I rely on Maps when driving in the USA which of course I cannot access. I use an IPHONE 11 but this also happened on my old Samsung phone when I was with Virgin making me switch to 3 but it is still happening - have tried all the tips including switch on an off flight mode but nothing is working
on 10-25-2024 12:07 PM
Hello, Drumbles.
That sounds frustrating. Can you confirm what the network status is showing as on your phone? Also, can you confirm if you are able to make and receive calls?
Pete.
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