Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 15402 Views
  • 22 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 5805 Views
  • 2 replies
  • 3 likes

Update on Network Repairs in Enfield London?

Hi. It's been a few months now and there are still ongoing upgrades/repairs to the network infrastructure in the Enfield Borough of London. Is there a time scale when we can expect this work to be completed and full functionality restored? Thanks 

Best solution Pixel 6a

Will Wifi-Calling and 4g Calling both work on the pixel 6a if bought from Argos?

Credit card payment

Hello, I live in the US and I purchased a pay-as-you-go card online for making calls and for using data while in the UK. When I was trying to purchase a top-up from my phone, it asked me to enter my postal code and it doesn't work. It says that there...

Cannot access my data in europe

My husband and I are travelling in Germany.  He has been here for 2 months and all of a sudden he cannot access his mobile data.   He is being asked to sign into a network and then receives a notification that he has used up his data even though on t...

Sladey13 by Fledgling
  • 1534 Views
  • 1 replies
  • 0 likes

Hey! Im currently in the USA and I cant make a call

Hey! Im currently in the USA and I cant make a call. Ive been here loads of times and used my phone exactly like it is set up so it shouldn't be anything to do with numbers not being correct or anything like that. Sadly I can't even call 3 or access ...

Calling

Hi i have a s21 ultra and i keep having this problem where im calling someone  or receiving  a call and i can hear them but they cant hear me whats so ever and when i try calling them back its the same im having to either wait a while or restart my p...

H4700n by Fledgling
  • 2906 Views
  • 4 replies
  • 0 likes

Ahmet Meshi

Hello my name is Ahmet Meshi you block my number 07xxxxxxxxx

Ahmet by Fledgling
  • 1021 Views
  • 1 replies
  • 0 likes

Holding on to my number with no contract

Hi I've had a contract with Three for a few years. I am wondering if I can stop my contract but not lose my number and my account and then restart paying at a later date?Thanks