Abroad cant send sms, can recieve though and make calls and use data

[jack_bean123]

Hi

I'm abroad using a PAYG sim and my SMS has stopped working recently. Making calls works and using data and receiving texts but to send doesnt seem to work,

Any way to fix this?

Thanks

[JadeF]

Hey @jack_bean123 

That's a pain! Is it a text back to the UK you are trying to send? 

[jack_bean123]

Yes

[JonathanB]

Hi @jack_bean123,

Sorry to hear this, I've had a look about other topics, and I wonder if this one is relevant: https://community.three.co.uk/t5/Network/Unable-to-Respond-to-Text-Abroad/m-p/62329#M13662

There's some good suggestions from @jr0 on that topic, around checking your SMSC is correct, and perhaps testing with RCS both switched off and on your settings. Hope this helps!

Thanks,
Jonathan

[JonathanB]

Hi @jack_bean123,

We didn't hear back from you, did you manage to find a solution?

Thanks,
Jonathan

[jack_bean123]

Still doesnt work

[Anonymous]

If you're sending a text to the UK make sure you replace the opening 0 with +44