Calling a talktalk number

[hosay299]

Hi i have just joined talktalk network for home broadband and calls.
I have noticed that i can call my mobile number and it works but when i call from my mobile to my home landline it does not work ??

Can i ask who do i need to report it to as is it a Talktalk or a three issue

[JadeF]

Hey @hosay299 

Welcome to the Three Community Page.

Based on what you have advised @Paddiewack below, I would agree this sounds more like an issue with your TalkTalk services. 

Please do let us know if you do require further help from us.

Jade

[Paddiewack]

When you say it doesn’t work can you please be a little more specific. Can you call your Three mobile from your landline? Can you call other landline phones from your Three mobile? If so the issue is with Talk Talk and should be reported to them.

[hosay299]

When you say it doesn’t work can you please be a little more specific. Can you call your Three mobile from your landline? YES Can you call other landline phones from your Three mobile? YES If so the issue is with Talk Talk and should be reported to them.

I am reporti  it to them both as could be three or talktalk

[Paddiewack]

I feel that as long as you can call other numbers as normal with your Three mobile it’s likely to be an issue for Talk Talk.